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www.expresscomputeronline.com WEEKLY INSIGHT FOR TECHNOLOGY PROFESSIONALS
01 December 2008  
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EXPRESS INTELLIGENT ENTERPRISE
November 2008
 

Editor's Letter

BI: Today and tomorrow

Cover Story

Getting BI Right
India Inc. is going beyond simple analytical tools and historical reporting to adopt sophisticated BI tools that deliver that extra 'something' that companies were looking for. By Rajendra Chaudhary

The BI Democracy
Business Intelligence is showing signs of moving beyond top-management dashboards and making inroads into the lower levels of the organizational hierarchy. By Rajendra Chaudhary

Vertical Focus

Focus On: Textiles
N Geetha looks at how CIOs in the textiles industry are using IT to address the business challenges faced by their companies.

By Invitation

On the BI track
Starting right is winning half the battle on the BI implementation front. But much more needs to be done. by Sanjay Shah, CEO, Prosys Infotech Private Limited

Techvisor

Upwardly Immobile
Visually impaired employees are surmounting their difficulties with great determination, but the corporate world is constructing artificial ones for them. By Aditya Kelekar

Head to Head

Bangalore Metropolitan Transport Corporation
Bangalore Metropolitan Transport Corporation (BMTC) has taken the lead in implementing various technologies to drive business growth and increase the comfort of its commuters

Case Study

Small Car, BIg dreams
Nano is not yet rolled out, but Tata Motors' analytics platform to service its dealer network is ready By Aditya Kelekar

Confessions of a fund manager
Fund managers at Reliance Capital Asset Management were used to twisting and turning their queries. The IT systems had to handle that. By Aditya Kelekar

(Q&A)

WiMax, and all that noise
Tulip Telecom is known for its strength in providing wireless access to rural hinterlands. However, its latest capacity expansion plans are all about laying fiber. Excerpts from a dialogue with Col H S Bedi, CMD, Tulip Telecom.

Online frauds
Anand Naik, Directorm, System Engineering Symantec - India and SAARC Region, on what's new in online frauds.

A shift to 'Green IT' strategy
Priyanka Akhouri speaks to Praveen Sahai, Head, Marketing and Corporate Affairs of EMC on the growing need for adopting a Green IT approach.

Technology driving growth for logistics
Amar More, Global Head, Logistics Practice, Kale Consultants talks to Varun Aggarwal about Kale Consultant's Technology Survey for the Indian logistics industry in association with Feedback Business Consulting company.

The changing role of CIO
Ketan Shah, IT Head of Angel Broking in an interview with Priyanka Akhouri discusses the importance of IT for the Indian Industry and how the role of CIO's help in aligning business with technology

Remote infrastructure management market
Nasscom-McKinsey reports that RIM market stands at $96-104 billion, out of which $13-15 billion is likely to be contributed by India by 2013. K S Ganesan, CTO, Microland talks about the remote infrastructure management in the country.

(Problem Solved)

Tata Chemicals connects IVR system to its ERP
Tata Chemicals Limited, one of country's leading manufacturers of inorganic chemicals, fertilizers, and food additives recently rolled out a small IT initiative which it believes could have big implications in terms of servicing its customers in the days ahead

(News Analysis)

Government guidelines fail to answer the riddle of e-waste
Earlier this year, when the ministry of environment and forests announced guidelines for the environmentally sound management of waste, it was hailed as an important milestone in India's e-waste management history

(Brief)

Gartner's take on software industry transformation
Software solutions are changing to be user-centric, web-centric, service-oriented and utilized through new delivery models and emerging software solutions will transform the software industry and the way software is used over time, says technology research firm Gartner

Don't get too hung up on cutting costs
It's still not a "recession" but merely a "correction" for most on the Wall Street

Prof. Bharat Bhasker bags best IT professor award
Prof. Bharat Bhasker, Professor of Information Technology and Systems, IIM Lucknow, has been conferred the "Best Professor of Information Technology" at the recently concluded AsianBrand Summit and Dewang Mehta Business School Awards

BT & BSNL collaborate to offer Managed Services in India
British Telecom & BSNL (Bharat Sanchar Nigam Limited) announced their partnership to meet growing customer demands on the Indian market

Products

Downtime
Raghavendra Joshi, VP and Head IT, VFS Global Services


 
EXPRESS INTELLIGENT ENTERPRISE
October 2008
 

Editor's Letter

Smartphones will be the next security battleground

Cover Story

Microsoft Security Strategist Awards 2008
The Microsoft SSA awards aim to recognize organizations for their outstanding leadership in information security (IS). The award is given to CIOs and CISOs who use IS as a means to fuel business growth. by Nivedan Prakash

Travel & Hospitality: VFS Global
The business of servicing visas is one that demands the highest levels of confidentiality and security. VFS has its work cut out as it strives to ensure the required levels of security and privacy of customer data in order to win the confidence of its clients. by Aditya Kelekar

Banking, Financial Services & Insurance: HDFC Bank
Vishal Salvi, CISO - Information Security Group, HDFC Bank won in the BFSI category. Salvi attributed this feat to the bank's sound strategy and its three-year roadmap. by Nivedan Prakash

Technology & Communications: IBM Daksh
Nandita Jain Mahajan, VP - Information Systems and Security, IBM Daksh won in the Technology & Communications category. She attributed this feat to the company's strategy and execution roadmap. by Nivedan Prakash

General Industry: Ashok Leyland
NSN Pillai, Head - Risk Management and Information Security, Ashok Leyland won in the General Industry category. Pillai attributes his success to the involvement and visible support of the company's top management. by Nivedan Prakash

Health Sciences: SRL Ranbaxy
Radhakrishna Pillai, CIO, SRL Ranbaxy was the winner in the Health Sciences category. He attributed the win to the company's security strategy that has been aligned with its business requirements. by Nivedan Prakash

Vertical Focus

Focus On: Government
N Geetha takes a look at the business challenges faced by the government sector and how IT is being used to address some of them

Head to Head

Allergan India
Allergan India Pvt. Ltd., a joint venture between Allergan Inc., and Nicholas Piramal India Ltd., a specialty pharmaceutical company catering to the ophthalmic industry supplying eye care pharmaceutical, surgical and optical products has made strides towards becoming an IT-savvy company by deploying business specific solutions to drive growth

Case Study

An infosec prescription
Max Healthcare attempts to raise the bar for its service levels and information security practices. By Malabika Sarkar

Cut to fit
To control its sprawling network infrastructure, the Raymond team had to choose and select a security solution that best suited its requirements.
By Priyanka Akhouri

Licensed to protect
Zensar Technologies must protect its critical data as if its life depends on it. It's up to Vishwas Pitre, the company's head of infrastructure to pull off the act. By Aditya Kelekar

(Q&A)

Making the Most Of Digital IP
Arpinder Singh, Executive Director, KPMG India talks about effective monetization of digital IP and the urgency for fixing the leaks in the revenue streams in the fast emerging digital content space.

Creating Security Culture is a Must for BFSI
Vishal Dhupar, Managing Director, Symantec India in an interview with Priyanka Akhouri talks about the security issues faced by the BFSI sector.

(Problem Solved)

Overcoming IT Infrastructural Challenge
Hiranandani Group of Companies, one of the largest developers in the real estate and construction space in the country, required consistency in their operating environment and trouble-free functioning of various business divisions

Speech recognition to help Yes Bank curb identity theft
Yes Bank is currently deploying a speech recognition system known as Voice Biometric Solution in its contact centre. Ravishankar, EVP & Country Head, Direct Banking and Cash Management at YES Bank discusses the business challenges and the rationale behind the implementation

News Brief

OSPAI launched
Outsourcing companies like call centers, tele-banking service providers and other IT-enabled service firms, which use telecom infrastructure as their business model, have formed an association to promote the industry

Infinite Computer to deploy best-of-breed ERP at Arvind Mills
Textile major Arvind has signed on Infinite Computer Solutions for implementing a best-of-breed ERP project and providing maintenance and support services for five years after the ERP goes live

HPCL deploys RFID for efficient supply chain
Hindustan Petroleum Corporation Limited (HPCL) is currently implementing an RFID based solution at its Nashik plant

Intel's made in India product
The Intel India team has designed Intel's first 6-core x86 microprocessor, the Intel Xeon 7400 series processor (formerly codenamed Dunnington), from Bangalore

IT security spending on the rise, says Gartner
A recent Gartner survey of IT security professionals in India, China and Australia has revealed that organizations in the Asia Pacific region spend a larger proportion of their IT budget on security than their North American and European counterparts and most expect their IT security budgets to remain the same or increase marginally in 2008

Business users fuel SaaS growth in Asia Pacific
Business users in Asian enterprises have emerged as key influencers in SaaS purchase decisions, according to the latest research by Springboard Research, an IT Market Research industry

TCS partners Saab to set up Aeronautical Design and Development Center in India
Tata Consultancy Services (TCS) and Saab, provider of military defense and security solutions, have announced a partnership for establishing Saab's Aeronautical Design and Development Center (ADDC) in India

IBM's new products for interoperability issues
IBM has announced new software that use IBM's Jazz collaborative technology to help geographically distributed software delivery teams work together in an open, real-time and transparent manner to more effectively deliver and source software solutions

Indian IT Market to reach US $110 billion in 2012, says Gartner
IT end user spending in India is expected to grow at a compound annual growth rate (CAGR) of 14.8 percent from 2007 through 2012 to generate US $110 billion in 2012, according to a recent study by Gartner. In 2008, IT end user spending is on pace to reach US $64.7 billion, a 17.2 percent increase from 2007

West Bengal Gram Panchayats complete eGovernance project with AMD
AMD and the West Bengal Government have announced the successful deployment of AMD Athlon X2 dual-core processor-based desktops for the Gram Panchayat eGovernance project

NASSCOM supports UK Government's new work permits policy
NASSCOM, has expressed its support to the new UK point based system (PBS), which, going forward, will govern intra-company transfers and work permits. NASSCOM also advised its member companies to register for the new PBS system introduced by the UK Government, on priority

C-DAC launches BOSS Linux version 3.0
The Center for Development of Advanced Computing (C-DAC) has launched its Bharat Operating Systems Solutions (BOSS) Linux software version 3.0 developed by the National Resource Center for Free/Open Source Software (NRCFOSS)

Motorola bags contracts from three Indian International airports
Motorola recently secured contracts to provide TETRA (TErrestrial Trunked RAdio) digital radio communication networks to three Indian International Airports at Delhi, Bengaluru and Hyderabad

Products

Event

Technology Senate
The sixth iteration of Technology Senate was held at the Dhow Palace hotel in Dubai. India's IT leaders gathered here to spruce up on the latest in IT, network and exchange information on how to best go about leveraging IT

Downtime
Anwar Baghdadi, Senior VP & Chief Technology Officer, CFC India Services Pvt. Ltd.


 
EXPRESS INTELLIGENT ENTERPRISE
September 2008
 

Editor's Letter

Cloud Computing and SaaS
These related concepts have a lot of buzz around them. Of the two, SaaS seems more likely to hit the big time in India

Cover Story

SaaS Territory
The SaaS model is gaining currency with enterprises, slowly but surely. By Aditya Kelekar

Technology Feature

Virtualization: Next drive for CIOs
Virtualization technology is fast moving into the datacentre and beyond. While the concept has been around for some time, only now is everything coming together for CIOs to realize the true benefits of virtual Infrastructure.

(Q&A)

The skinny on virtualization
Isn't virtualization something of a contradiction? It's supposed to simplify your IT infrastructure by reducing the number of hardware pieces to manage, but itself adds a layer of complexity to infrastructure management.

Datacenter in the cauldron

(Book Review)

Managing Customers for Profit
Strategies to Increase Profits and Build loyalty

(Analysis)

Red signal to speeding mobile payment gateways
It's like one of those stories where the referee who was supposed to flag off the players was caught napping even as the more aggressive of the competitors got off the start line

Android: Google's next race
It's finally out. Like a Web page on a bad-connectivity day that seems to be taking an eternity to refresh, the company that's so far seen to be lording over the Internet took ages to release an SDK (software development kit) update to Android, the mobile operating system it announced last November

Products

Vertical Focus

Manufacturing Excellence
An industry-specific look at business challenges and IT response. By N Geetha

Head to Head

Philips Electronics India Ltd.
Philips India, a lighting, consumer lifestyle and healthcare major, has been a pioneer in the area of technology adoption as far as its internal IT needs are concerned, with a view to leveraging IT for maximum impact. Philips' CEO, Murali Sivaraman and its CIO, Sanjeev Kumar believe in creating a robust technology platform within the company which acts as a business enabler and catalyst, ensuring the highest possible productivity.

Downtime
Arvind Tawde, Senior VP and Chief Information Officer, Mahindra & Mahindra Ltd.


 
   EXPRESS INTELLIGENT ENTERPRISE
August 2008
 

Editor's Letter

Why-MAX?

Cover Story

WiMAX's eXtreme adventure
Mobile WiMAX operators must tackle spectrum concerns and technology turbulence if they are to thrive. By Aditya Kelekar

Testing times
Carriers may be looking at Fixed WiMAX rollouts to test their preparedness for nationwide rollouts, but for some users it has tested their patience. By Aditya Kelekar

Case Study

Footsteps of giants
This kids' apparel-maker was in expansion mode, when it realized that its current IT systems would not be able to support its ambitious plans. What followed was a complete overhaul and an implementation of new ERP systems with able assistance from Tectura India. Nandini Chhatre reports

(Problem Solved)

Anxious about security
It's difficult to ignore Glenmark Pharmaceuticals when one talks about the Indian pharmaceutical industry and its growth.

(Book Review)

Silicon Dragon

(Strategy Alert)

Up with Surveillance
Paul Martin, Senior Director, Worldwide Channel Marketing, Enterprise, Western Digital (WD) elucidates on how and why WD has decided to target the Surveillance and AV segment in India.

(Q&A)

The steady road to DLP
Andy Norton is the Director of Product Management and Product Marketing, Asia Pacific, IronPort Systems believes that DLP is a component of Indian CIOs' defense-in-depth architecture. He elaborates on ways to leverage on the strengths of this concept.

Products

Vertical Focus

Focus on: Pharma
An Industry-specific look at business challenges and IT response By N Geetha

Idea Exchange

Channelizing thoughts
Canon India, established in 1997, started off as a company focusing on the copier business, with only the corporate segment as its customers, and adopted the culture of B2B direct selling. It has its presence in 10 product categories, seven customer segments and nine channels of distribution reaching to over 300 cities in India. Alok Bharadwaj, Senior Vice-president, Canon India shares his values and vision with Prashant L Rao, Editor, Express Computer and the Express group's editorial team

Head to Head

ABB India
ABB India, a leading power and automation technologies company, has charted a clear IT strategy and is making every possible effort to use technology to the fullest extent to achieve its goals. ABB's managing director Biplab Majumder and its CIO Vivek Deshpande intend to employ the right technology for best business results across the company's manufacturing units including those of power products, power systems, automation products, process automation and robotics.

Downtime
Sunil Mehta, Senior Vice President & Area Systems Director - Central Asia, JWT



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