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Brief
Cisco and Wipro deliver B2B services in India
Cisco and Wipro Infotech today announced the successful completion of Wipro’s
full procurement suite of RosettaNet PIPs implementation at Cisco offices in
India. This successful B2B procurement suite integration allows sales teams
from Cisco and Wipro to access real-time information on pricing and product
catalog update, configuration and ordering processes, order status update and
shipment notification.
The B2B integration between Cisco and Wipro procurement systems has resulted
in multiple benefits:
- Significant reduction in time taken by Wipro to
prepare and submit purchase orders to Cisco, resulting in an increase in Wipro’s
orders to Cisco.
- Access to real time information, allowing proactive
initiatives from Wipro for its customers
To strengthen the association, both companies will strategize and focus on areas
where Wipro can take advantage of Cisco’s internal B2B capabilities. This
will enable Wipro to enhance productivity and streamline workflow. Both the
parties will tap into the strong mutual understanding derived through B2B engagement
to work collaboratively on more mutually beneficial initiatives in other areas.
As Cisco and Wipro continue to develop innovative solutions that support specific
vertical industry models such as healthcare, financial services, retail, real
estate and transportation they will use this integrated B2B procurement solution.
Ravi Shankar R, Head of Operations–Wipro Infotech, said, “Our Internal
approval process has been integrated with this system. Once the Purchase Order
is released in Wipro SAP system, the Purchase Order is automatically routed
to the Cisco server, avoiding dual order logging. The B2B Link Up with Cisco
has been a spectacular success, implemented without major disruption in the
day-to-day activities of the Sales & Operations teams. It has ushered in
a sea change in the presales activities of the Networking Sales Team and teams
from other Lines of Business. Adherence to process has improved across the board.
This initiative has been a stepping stone to push automation in to the ordering
process and develop competence in IS enabling of Order management - right from
forecasting customer requirements to delivering correctly and in time”.
This B2B implementation integrates the key business process by uniting the people,
suppliers (Cisco), Payment Partner (GE) and Freight Forwarder (Panalpina).
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