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30 Minute Interview
Managing processes
Daniel Sheahan, Senior Vice President, Asia Pacific
and Japan at IDS Scheer, spoke to Nivedan Prakash about BPM and the company’s
expansion plans for the Indian market.
Daniel Sheahan |
Tapping the Indian Market
IDS is targeting the Indian market to help enterprises optimize their investments
in strategic business and technology initiatives. We chose the Indian market
primarily based on the rate of economic growth and the way in which Indian companies
are expanding not only within India but also globally. This gives us a significant
opportunity to also assist Indian companies with their operational efficiencies,
globalization, etc.
We will build a reasonably significant sales force and consulting organization
in India as we provide services to enable companies to do Business Process Management
(BPM) and for that we need consulting. We already have partnerships with leading
system integrators to tap the Indian market and we are also in talks with the
big players like Reliance, Future Group, ITC and HCL.
BPM’s scope in India
For us, BPM is about operational efficiency and not just a piece of middleware.
Our products and platforms are for measuring processes and their efficiency.
We are into understanding and visualizing a process as it happens and then being
able to recommend and design changes that will enrich the efficiency of a company.
Through BPM, IDS offers consulting services to companies of any branch and helps
them to make their business process more efficient, cost-saving and more competitive.
The good news for us is that the Indian organizations are looking to adopt solutions
like BPM to automate and manage their business more effectively and efficiently.
Challenges
The biggest challenge for us is in educating the Indian enterprise market that
there is a difference between doing business process management and documenting
processes. We want to make the market understand the process management is not
just documentation of processes. Process needs to keep up and be dynamic to
the requirements of the business. So, BPM is a discipline and not just about
drawing processes.
ARIS at IDS
ARIS is a platform for doing business process management.
With ARIS, the company offers an integrated and complete tool portfolio for
strategy, design, implementation and controlling of business processes. Being
part of the ARIS platform the company’s software tools, ARIS Toolset and
ARIS Process Performance Manager, are the international leading software solutions
for comprehensive business process management.
A strategic partnership with SAP makes the ARIS tools and methods standards
for the NetWeaver platform, thus offering for the first time standard software
and process management as an integrated whole. Further co-operations with Oracle,
Fujitsu, Microsoft, IBM and BEA boost ARIS as a global industry standard for
process-based software configuration.
Focus areas and building partnerships
We will be primarily focusing on major corporations in the banking and finance
industry and manufacturing industry. We are also big in government risk compliance,
so we will be focusing on the government sector as well.
We have strong technology partnerships with SAP, Oracle, Microsoft and TIBCO.
We also have strong relationships with Satyam, Wipro, Tech Mahindra, and Siemens.
Then we will also be building our own reseller community within India. Besides,
we are in discussions with several other local SIs.
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