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Humour
Dominion of the alpha male
T A Balasubramanians take on an alpha males
hegemony over his tribe.
It is time to return for another dose of tangential tales mixed with arcane
wisdom, served up by the inimitable Dr Don Jong, even as he glides curiously
into the cloudy world of Bobo Jitter, the discontented CIO of Bazooka Company.
Fondly known as The Oddfather because of the devious insights he offers, Dr
Jong is a wily wanderer in technologys unpredictable bylanes.
Well, well, Bobo, you seem to be getting toowhat is the nice word
for thisfidgetytoday, eh? So what is eating into your heart, if
I may ask? says Dr Jong, smiling as he picks up his pipe.
You were late, Doc, says Bobo, walking around nervously, tapping
his watch. Over five minutes.
Ah, please accept my deepest apologies for holding you up. I see that
it has made you tense, eh?
Must
be a carry-over from my work life, Doc. Let me tell you of a recent incident
at Bazooka that shook me up. Our beloved CEO, Bazooka Zinca, or Bazoo, as we
call him in private, has a grand idea hitting him every now and then, so he
follows his favourite routine, which is usually to summon me and our CFO, Fin
Fina, for an impromptu meeting in his office late in the evening. It is often
this way because the grand idea is usually something that I have to execute,
while Fina has to find the means to finance it.
So, he has important news to convey, your CEO?
No, not always. Mostly, he lets Fin Fina and me just sit in his reception
area, waiting for as much as an hour, while he talks on the phone.
Perhaps a matter of some urgency distracts him every time?
Matter of urgency? It never seems to embarrass him in the least that most
of the conversationat least the parts that we could hearwas complete
nonsensepersonal calls about his son getting into a cricket team at school,
and so on. Very late last Friday night, Fin Fina and I were rushed into his
office in time to watch him dial up his real estate agent. After over 45 minutes
of listening to him negotiate the purchase of a property in Bangalore, Fina
reached into his pocket, pulled out his mobile phone and dialled Bazoos
direct number. Our beloved boss apologised profusely to his real estate agent
as he had to put him on hold, then picked up the ringing line. Hello,
he said irritably, to which Fina replied, This is your CFO. I quit,
then hung up and calmly walked out.
Ah, so your CFO had reached his limit of deflation, eh?
Limit of what?
Deflation. Let me see how this can be expressed. You have in Bazoo the
classic case of an Ego Royalea business chief who has an ego so large
that he does not care what happens to the egos of those reporting to him. Many
hard-driving managers like Bazoo do not think twice about keeping people waiting,
out of a distorted sense of their own importance. So when they deal with their
subordinates, they cannot imagine that they may be accidentally deflating another
ego, possibly bigger than their own.
Well, Doc, no one enjoys being reminded of his or her subordinate position.
Quite so, Bobo, Ego Royales are always easy to spot in any setting. Part
and parcel to this character flaw is the need to constantly signal ones
importance. For instance, Ego Royales do not make their own phone callstheir
secretaries do it for themeven their cell phone calls. Once the secretary
reaches the person, she saysMr Royale is calling for you. Please
hold. Then Mr Royale keeps the callee waiting on the line for several
minutes before he picks up. This is because big executives fed on the idea of
their own divinity are fond of manipulating time and its availability as a kind
of negative status symbol. The Royales believe that the more time you appear
to have to spare, the worse off you appear to beyou are instantly branded
as a time-to-spare Minion. Through a conspicuous pretence of having no free
time, Mr Royale can signal the value of his time and thus himself. Wasting other
peoples time without spending a moment of his or her own, clearly establishes
the pecking order and no self-respecting senior executive would be caught dead
with a hole in his or her schedule.
Wow, Doc. That is a whole new game that blows me away, I must admit.
But Mr Royale here has just lost his CFO of many years of experience.
Truly so, my boy. As you have noticed in Finas astounding actions,
the damage that can be caused by senior executives whose egos have run out of
control is clear. But you may want to think about thisthe Ego Royale and
business success are often inextricably linked.
You mean Bazoo is good at business because he is an Ego Royale?
Hmm, that is not encouraging news, Bobo, yet it is almost impossible to
conceive of a successful business being led by a self-deprecating man or woman
with little confidence, low self-esteem and no drive.
I can you see that, Doc. But then, Bazoo wants to impress everyone. He
wants to be seen as forceful and dynamic, even scary I admit, after seeing him
use his booming voice as an instrument of devastation when he wants to make
a point. At a photo session one day he turned up wearing the tie of a gentlemens
club he had just been accepted into, simply because he wanted rivals to know
he was a member of it. His picture in the annual report has to be a full page
in glossy colour.
Ego Royales like to flaunt it, my boy. This brings me to a story on the
behaviour of apes.
Ah, the monkey story again, Doc?
Yes. In the jungle, the senior-most apewith the Ego Royale that
scientists call the alpha male leadercannot be challenged by any of the
younger apes. To impress his dominating presence, he occasionally stands up
and glares or thumps his chest after inflating it to look as large as possible.
He obviously gets to feed first in any community meal. Junior apes in
the tribe lurk on the periphery, just out of reach of those huge hairy paws.
It is as if to signal that his appetite and health is important, and the juniors
can wait.
That is quite a story, Doc.
The narcissistic Ego Royale believes that he is far more valuable than
anyone else in the tribe, and this is reflected in the amount of space that
juniors leave around him. Now the challengers in the tribeother adult
apes with Budding Egosquite often cannot take this kind of posturing lightlyso
they quit, usually after a major show-down with the Ego Royale. You see where
this is going?
Absolutely, Doc. I can take a hint from feedback, regardless of how its
delivered.
Voila, my boy. Ego Royales need to be indulged a littlebut not pampered.
There is a fine line between egotism and charisma. Bazoos have to have the courage
of their convictions. That can be infectious and energising. But they also need
to respector at the very least pretend to respectthe people who
work for them. Else the best apes in the tribe leave and the ones left are just
head-nodders.
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