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www.expresscomputeronline.com WEEKLY INSIGHT FOR TECHNOLOGY PROFESSIONALS
26 March 2007  
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Primary Storage

Primary storage’s on a roll

The networked storage market is gathering no moss, driven as it is by consolidation and virtualisation of storage resources, DR, BC and IP storage, compliance and regulations. By Abhinav Singh

There has been an exponential increase in the amounts of data being generated by Indian organisations be they large or small. As per the Storage Networking Industry Association, (SNIA) in the recent past India has witnessed massive digitisation of data records (95 percent of data generated by enterprises is in digital form these days) and that data is growing at the rate of 60 percent annually. The implementation of new business applications across verticals for improving productivity have further fuelled data generation. This has compelled them to go in for networked storage as they want real-time data replication and back-up. As predicted by Express Computer during its last anniversary issue in 2006, business continuity planning, disaster recovery and storage virtualisation, have indeed responsible for the growth in 2006 and they are expected to remain so in 2007.

"From a business risk mitigation corporate governance perspective, enterprises are looking at data retention and data discovery solutions"

- Soumitra Agarwal
Marketing Director,
Network Appliance India

The proof of solid growth in networked storage (NAS and SAN) is evident from IDC India statistics. The $115 million revenues totted up in the first three quarters of 2006 are already higher than the $105 million reported for all of 2005. The networked storage market is expected to grow at CAGR of 18 to 20 percent till 2010.

Soumitra Agarwal, marketing director, Network Appliance India says, “The explosion in unstructured data, e-mail (and attachments thereof), and database sizes and the need to support multimedia content for internal and external audiences is contributing to the growth of networked storage requirements at Indian enterprises. Additionally there has been an increase in the digitisation of paper content in areas like e-governance, document management, workflow automation which is further fuelling the market.”

The need for storage resources has also been felt by organisations with an aim to have better DR and BCP as by having a central repository of data it would be easier for them to replicate and back it up

Many Indian companies have also been affected by compliance-based storage requirements and this has given rise to storage aimed at compliance. A tiered storage architecture lets an organisation classify data according to its criticality. Storage consolidation is on the rise and an effective DR and BCP set-up are considered essential. Those large enterprises, which had already gone in for networked storage and storage consolidation, are now going in for advanced DR and BCP.

The market in 2006 saw the adoption of networked storage and storage consolidation beyond the traditional BFSI and telecom segments. We saw this market burgeoning because of spending by the retail and R&D segments for consolidating their heterogeneous storage resources. Krishna Raj Sharma, business manager, Select Technologies—a division of WeP Peripherals Ltd says, “Retail companies are offering more services, have expanded their operations and are looking at networked storage for greater efficiency.” There has been also a rise in the content attached storage especially in the BPO segment as voice-based call centres are storing voice records of both incoming and outgoing calls for long term storage. All this has also given rise to sophisticated storage management and back-up software which have become popular in the Indian primary storage market.

Consolidation looms

"Instead of classifying each and every bit of data an organisation should identify the data that is vital and concentrate on classifying that data"

- Shailesh Agarwal
Country Manager-Storage
IBM India

The need for storage consolidation is growing. Shailesh Agarwal, country manager - Storage, IBM India says, “Organisations are moving towards networked storage with an accumulated storage infrastructure. There is a need to consolidate storage and simplify storage infrastructure.” The need for storage resources has also been felt by organisations with an aim to have better DR and BCP as by having a central repository of data it would be easier for them to replicate and back it up. Broadly speaking storage is a part of the centralisation of IT resources, which many enterprises in India have undertaken. Small and medium businesses (SMBs) have also recognised the importance of consolidated networked storage and are adopting IP-based storage solutions. Sudhakar Rao, national channels director, Hitachi Data Systems India Ltd says, “Data centres are going for consolidated DR solutions. We also see that consolidation in archiving both mail data and flat files. All this is driving up demand for high capacity storage.”

"When different heterogeneous storage boxes are consolidated—
provisioning of storage and capacity planning is simplified"

- Anand Naik
Director - System Engineering Symantec India and SAARC

There has been storage consolidation at different levels. Kiran Bhagwanani, vice-president, APAC- Sales, HCL Comnet says, “There has been consolidation of connectivity options in a single storage appliance, be it fibre, iSCSI, FC or IP SAN. Security has been integrated into storage systems as has authentication. There has been branch consolidation for file level storage to optimise bandwidth and consolidate servers at branches.”

Storage consolidation is also helping organisations improve their storage capacity planning. Anand Naik, director–System Engineering, Symantec India and SAARC, says, “When different heterogeneous storage boxes are consolidated—provisioning of storage and capacity planning is simplified. This is because when storage is consolidated then more capacity can be provisioned for critical data and less critical data can be moved to relatively inexpensive storage. Adherence to compliance and regulations can be better defined and managed with storage consolidation.”

DR and BCP rising

Disaster recovery and business continuity have assumed special importance for organisations in India especially after the Tsunami in the Asian region, the floods in Mumbai and earthquakes in India and Pakistan. They are being adopted by the retail and the R&D sectors besides the traditional BFSI and telecom segments. However it is equally important for organisations to fully define their RPO (Recovery Point Objective) and RTO (Recovery Time Objective). Agarwal from IBM points out, “RPO that is the amount of data loss that a company can tolerate and RTO as to how much downtime it can endure are management decisions and not technology ones. It also depends on the type of industry segment, which wants to do DR. For instance a bank can tolerate some downtime as even if the systems are down they will not loose any vital customer data but they cannot tolerate any data loss.”

Storage software
Storage software as an effective management device will continue to see growth in the networked storage market in India. The enormous amount of additional complexity in today’s storage environments with multiple storage devices all with their own proprietary tools needs better management. The need to increasing efficiency and utilisation rates of the existing environment is driving the market for storage software. Naik says, “With storage environments becoming more complex and having a mix of heterogeneous systems storage management software can go a long way in managing heterogeneous, multi-vendor hardware set-ups and will help in carving out the best price to performance ratio from existing set-ups. It will also help in storage usability enhancements and storage provisioning.” The need for managing effective backups at DR sites and also managing tape drives from different vendors is also spurring storage backup software sales. Storage software is also being widely used for data protection.

Compliance issues affecting India Inc

The need for storing information for long periods and then retrieving it at short notice while adhering to regulations gave an impetus to the storage market around compliance and is affecting companies in India. This market is expected to be huge in 2007. Many Indian companies with business dealings in the US have been forced to comply with the Sarbanes-Oxley Act, Basel II, Gramm-Leach-Bliley Act, EU Data Protection Act, HIPAA, 21 CFR Part 11 (life sciences) and DoD 5015.2 (government). Though adherence to regulations is derived out of business needs rather than government edicts, the situation is changing as regulations evolve.

Agarwal of NetApp explains, “While there are no strictly defined regulations in India mandating long term data retention; enterprises are looking at data retention and data discovery solutions from a business risk mitigation corporate governance perspective. In addition, there are specific areas where record retention is becoming important, for instance in government departments that have to retain records for responding to RTI (Right to Information) requests or in the banking sector, where RBI has defined guidelines for the storage and retrieval of official correspondence.”

Enterprise Content Management has also become important for enterprises in India, driven by the unprecedented growth in data, including structured, semi-structured, and unstructured information It is estimated that of all enterprise information, over 80 percent of it is unstructured, and a bulk of it is unmanaged. Regulations are compelling organisations to store and manage data for specific periods of time giving rise to content management challenges. The various data theft scandals in the BPO industry have also made BPO organisations carefully analyse their data storage and security strategies. Hence, given the content management challenges, enterprises need to look at adopting well-defined and well-planned content management strategies in association with experts in the field.

Online storage
The storage requirements of a Web-based business differs from that of a conventional enterprise. For a portal or e-commerce Web store, storage is an extension of its core business.

Although vendors have identified Storage Area Network (SAN) as the best storage solution for online businesses, Internet portals prefer Network Attached Storage (NAS). While some Internet companies have gone in for a mix-and-match option.

Hungama, for instance, shifted from Direct Attached Storage (DAS) to NAS. It deployed dual-switch redundant NAS boxes with 6 TB capacity connected to the company’s Gigabit Ethernet network.

At Hungama, both Network File System (NFS for Unix) and Common Internet File System (CIFS for Windows Server) file protocols are used to access the NAS boxes.

The company has benefited in terms of better scalability and flexibility for its file serving environment. The storage solutions provide better modularity and freedom from proprietary hardware that is typical of stand-alone appliances.

Further, Hungama is customising its set-up to create an easy-to-use, highly available system. It comprises a true symmetric Cluster File System (CFS) that enables scalable data sharing, high availability services that increase system uptime and cluster and storage management capabilities for managing servers and storage as one.

The market for online storage in India is a little over $100 million and is growing at more than 20 percent through 2009.

Much depends upon the kind of applications that the users have deployed. If you have a large database and run too many applications on your system and require high performance, SAN is the best option. Files that need to be shared with different people and departments like software development, designing will require NAS.

Tiered storage, towards ILM

"Tiered storage can help an
organisation improve its storage efficiencies and utilisation"

- Atanu Chakraborty
Director-Business Management, Apara Enterprise Solutions Ltd

Although the concept of Information Lifecycle Management (ILM) had been there in the past in the form of Hierarchical Storage Management (HSM) but it aimed at classifying data as per its age but overlooked the criticality attached to it. Atanu Chakraborty, director-Business Management, Apara Enterprise Solutions Ltd says, “It has become important for organisations to go in for a tiered storage architecture as they cannot keep on buying storage every year and need to segregate their data and put the less critical data on inexpensive storage devices while allocating the costly near line storage for more critical data. Tiered storage can help an organisation to improve its storage efficiencies and utilisation.”

Organisations in India are gradually adopting tiered storage to classify corporate and Intellectual Property (IP) information. Depending on the criticality of data, organisations are continuously fine-tuning their strategies. Telecommunications, insurance, government institutes and banks are the main verticals adopting a tiered storage architecture. Through ILM organisations recognise the information lifecycle and it links the storage utility to applications and enables the control and intelligent management of information. It also controls the movement of data across storage technologies from high-performing discs to mid-range disc systems to tape to optical storage thereby leading to better utilisation of storage at a lower price point. It also helps in the intelligent indexing, search and retrieval of relevant information to comply with business policies and government regulations. Many enterprises adopted it and more are expected to do so.

Since managing data growth is the biggest challenge for big customers, future growth will be in e-mail, file systems, databases and content archival solutions and storage management will play a vital role in managing them

Initially there were hesitations about adopting a full fledged ILM strategy but it is not that complex as Agarwal of IBM explains, “Instead of classifying each and every bit of the data which is generated by an organisation, it should try to see which is the data which is generated frequently and is vital for it and concentrate on classifying that data. For instance if e-mail is considered to be critical as most of an organisation’s transactions takes place on that medium then it should concentrate on classifying e-mail data. Similarly if an organisation has some critical R&D data they should concentrate on classifying that data.”

By adopting a tiered storage approach organisations are able to set their storage policies effectively. Manoj Suvarna, country manager-India, HP StorageWorks Division – TSG, HP India says, “Using a tiered storage approach an organisation is able to prioritise data and set up different systems in a storage environment. Organisations are able to understand the different levels of storage and how they support the business environment.”

Storage virtualisation

A lot of interest has been generated by storage virtualisation. Sivasankaran L, director, Storage Practice, Sun Microsystems India, says, “Storage virtualisation takes the physical layer out of the picture and there is a virtual layer of which the user doesn’t even come to know and keeps on working irrespective of the virtual storage environment. Storage virtualisation was kicked off by the large enterprises in India and now even some mid-sized organisations are adopting it.”

Naik says, “Storage virtualisation has evolved from DAS, SAN and NAS to fabric virtualisation. Enterprises are aiming to standardise on a single layer of infrastructure software across their entire data centre that reducesIT complexity, protects information and applications, improves manageability and control of cross-platform storage and server assets, and drives down operational cost.”

It has also been observed that storage virtualisation allows IT departments of organisations to easily deploy tiers of storage based on specific application requirements for performance, capacity and cost-effectiveness. Virtualisation facilitates unified data replication so that IT managers can easily migrate or move data between different types of storage, including legacy systems. It also helps to automate provisioning, expansion, and data protection tasks across heterogeneous storage systems to boost an IT administrators’ overall efficiency.

SMBs embrace networked storage

SMBs in India are facing challenges quite similar to those faced by large enterprises in terms of managing their storage infrastructure. SMBs want to consolidate their storage infrastructure for better management by moving from DAS (Direct Attached Storage) to a networked storage environment. Many vendors such as NetApp, IBM and HP have introduced unified storage boxes having different storage functionalities integrated into a single device. These boxes are expected to help SMBs move to a consolidated storage environment at a far lower price point than enterprise class storage. Vendors feel that although SMBs want to move to a networked storage environment they may not have the resources and budgets for that. Backup and recovery, archiving, e-mail management, and business protection can be major challenges for mid-sized enterprises across sectors.

Grid storage
A large Indian business conglomerate is using elements of grid storage for the seismic data processing unit for oil & gas exploration. They have deployed grid storage to hold down costs, streamline backups and restore or make storage administration easier. Then are handful of businesses--in media houses and digital animation studios that are evaluation elements of grid storage. But none of them went shopping for grid storage per se. To them, grid storage is a useful technology for solving specific problems but not a new product or technology in its own right.

When it comes to grid the most commonly talked and classical example that strikes in mind is the electrical grid --a large, decentralised network with massive interconnectivity and coordinated management.

In grid storage you can add capacity as you need, or add a node to the grid and they self-configure and become part of an entire pool of storage--thereby reducing the storage management costs. Virtualisation simply manages physical storage pools as one virtual pool, which is just one of the capabilities of grid storage.

Grid technology can provide many benefits in data storage. In terms of availability, for example, if one or more nodes fail, other nodes in the grid take over the task of delivering data to clients and applications. As resources are virtualised, tens to thousands of storage nodes act as a unified pool in a mesh like architecture. Each storage node can also monitor the health of all other nodes. When one fails, any or all of the other storage nodes can help in the reconstruction of lost data. Scalability, too, is improved. Every storage node deployed contains one or more terabytes of disk storage capacity, as well as CPU processing power. This CPU processing power allows advanced data management algorithms to be applied to the data maintained by that storage node.

On the other hand Virtualisation involves the consolidation of all storage resources into a virtual storage pool so that when an application requires storage, the storage manager can allocate capacity from the pool. Since the resources allocated to an application can be increased or decreased at will, there is no need to over-allocate storage. Many analysts when they refer to storage virtualisation, they refer primarily to heterogeneous network-based storage virtualisation products. Analyst points out that with this approach, there are two inhibitors to improving storage efficiency.

It is limited support for functionality that can improve storage efficiency. When looking at functionality, most products go no further than providing simple pooling and copying functions.

The second inhibitor is that the complexity of deploying network-based storage virtualisation reduces the likelihood of it being used broadly by customers. That limitation, comes from constructing a solution out of many extra layers of hardware and software, possibly from different vendors, each with different management and error diagnostics.

This complexity makes network-based storage virtualisation very brittle and susceptible to significant management and general administrative overhead, as well as creating risks to data availability and data integrity.

Storage virtualisation allows more flexibility in provisioning storage as needed among multiple applications, providing an incremental improvement over provisioning storage based on estimates of each application's requirements. However this benefit pales in comparison to the improvement in storage utilisation as a result of tiered storage — utilising virtualisation and replication to select the most appropriate storage for each application and stage in the data lifecycle.

Elements of grid in action

There are obvious benefits for which vendors and analysts vouch for which is pushing grid storage. A storage grid is, in fact, a meshed network in which no single centralised switch or hub controls routing. Grids offer almost unlimited scalability in size and performance because they aren't constrained by the need for ever-larger central switches. Grid networks thus reduce component costs and produce a reliable and resilient structure. As enterprise storage environments get increasingly complex, organisations need the benefits that a storage grid delivers. For companies that make widespread use of very large IT systems, the storage grid holds the promise of making real-time scalability and near-infinite capacity always available. The first goal of a storage grid is if a qualified user needs additional capacity, it is made available with no appreciable management overhead. Optimised capacity also means that whenever storage capacity is added, throughput keeps pace. Analysts also agree that storage grids can reduce complexity of storage management, thereby simplifying administrative tasks and reducing operation overhead. This topography also improves utilisation management, by effectively increasing the utilisation level of each device and reducing the overall infrastructure costs.

IT outsourcing will also be an avenue for grid storage adoption and growth. As IT services outsourcers look for ways to reduce their own capital and operational costs, grids may provide real cost relief while providing the service supplier with a flexible infrastructure to meet the demands of multiple clients or client workloads.

IP based storage

IP based storage will gain momentum in 2007 because of its strengths of cost, capacity, scalability and manageability especially in the SMB sector. Praveen Sahai, head -Marketing and Corporate Affairs, EMC India and SAARC EMC says, “IP SAN has emerged as a perfect solution for low-mid tier organisations that are planning to move to networked storage or could help in consolidating existing SANs at the high-end. It helps in total network storage consolidation of storage resources at a lower cost and centralises the storage architecture.”

IP-based SANs are expected to continue their growth momentum in the market. The introduction of IP to the storage networking industry is transforming it from a closed and proprietary world to one which is open and based on industry standards with a strong pace of technology innovation. As per research firms, IP SAN is expected to garner more than 25 percent of the global storage market by 2007. Express Computer expects that a large chunk of FC SANs will move to IP SAN, and low-cost Fibre Channel to Internet Protocol would be available. Low cost SANs are easy to deploy, hence widespread adoption of this technology is expected in 2007 as well. IP-based storage has also attained increased prominence at the enterprise level because it helps in total network storage consolidation of storage resources at a lower cost and centralises the storage architecture. It also helps in leveraging existing investments in FC SAN. Sumit Mukhija, business development manager-Storage, Cisco India & SAARC says, “IP-based storage technologies such as iSCSI and Fibre Channel over IP (FCIP) will play a more important role in the data centre.”

Snapshots
  • The networked storage market (NAS+SAN) as per the IDC for the first three quarters of CY 2006 is estimated to be $115 million and this market is expected to grow at a CAGR of 18-20 percent till 2010.
  • Companies are consolidating storage infrastructure.
  • Storage virtualisation is resulting in better utilisation.
  • DR and BCP become more sophisticated.
  • SMBs want to embrace network storage.
  • Regulations are affecting the Indian storage market.

What to look for in 2007?

It is expected that the growth will continue in all spheres of the networked storage market be it storage consolidation, virtualisation, tiered storage, DR/BCP or compliance driven storage. The importance of storage management and replication software will continue to be widespread in 2007 as well. As organisations are consolidating their servers and storage in data centres, storage solutions for data centre management will grow. Since managing data growth is the biggest challenge for big customers, future growth will be in e-mail, file systems, databases and content archival solutions and storage management software will play a vital role.

P K Gupta, Chairman Emeritus, SNIA India, says, “Telecom is one of the major verticals where demand for networked storage is expected to grow exponentially due to the number of mobile users growing rapidly and the information storage requirements of telcos have started to follow suit. There are huge numbers of call records, SMS and billing data that needs to be stored—which will set the pace of networked storage’s rowth.” It is also being believed that the demand for networked storage from the BFSI segment will continue as Internet banking is fuelling growth in this sector, which again is a major consumer of storage products and solutions. Then there are a lot of e-governance projects and initiatives launched or being launched by the government, which would require records pertaining to every citizen to be stored. In media and entertainment, audio and video is being digitised and this will call for the use of storage in a big way. Healthcare has also emerged as one of the major vertical buyers in the recent past.

 


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