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Broadband applications within the enterprise
A S Rajgopal of Reliance Communications on broadband
applications within the enterprise.
A S Rajgopal |
Highlighting the pervasiveness of Reliance's data communications
set-up, A S Rajgopal, Head, Key Accounts, Reliance Communications cited this
one fact: “10,000 ATMs use Reliance's CDMA connectivity."
He listed some innovative bandwidth-related offerings including the capability
to offer 1 Mbps to 1 Gbps on the same port. At this point the audience wanted
to know if Reliance was offering dynamic bandwidth on demand. Rajgopal demurred
but added, “We will evolve to that.”
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We have two centres each in Bangalore
and Mumbai with the idea that companies may want to have DR set-ups along
with data centres in different seismic zones
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The company’s C&M portal was in the spotlight. It allows a user company
to “view your network performance and know the status of your implementation.”
Rajgopal suggested that a company can use the portal in its NOC (Network Operations
Centre). The portal lets users download SLA (Service Level Agreements) records
and get alerts related to downtime or failure.
The company’s data centres amount to four, and all are
L3 set-ups certified for BS7799. “We have two centres each in Bangalore
and Mumbai with the idea that companies may want to have DR set-ups with the
data centres in different seismic zones.”
Continuing with the theme of DR, Reliance advocates synchronous data mirroring
for set-ups that involve distances of 50 to 100 km. This can be accomplished
in near real-time through Metro Ethernet technology.
Coming to the telecom side of Reliance’s business, he touched upon offerings
such as a single board number across locations. “You can have the same
eight digit number in every city—only the STD code will change,” said
Rajgopal.
For 1-800 toll free calls, Reliance has an agreement with BSNL so that Reliance
1-800 numbers are accessible through BSNL and vice-versa. Failover call routing
to a second call centre and auto-routing of calls on weekends or holidays were
some of the company’s offerings for the BPO/ITeS sector.
| The Gigabit Ethernet network at Reliance Communications
is the largest in the world with 2,500 nodes and expanding |
| Services |
Service offering |
| Voice |
Landline pre-paid and post-paid Enterprise—E1
/ Centrex
Voice Networking
Single number for CC
On-Demand audio conferencing |
| NLD / ILD |
PPU for BPOs
IPLC
India Call
MPLS VPN |
| Wireless |
Mobile
Fixed Wireless
R World, R Connect,
WDVPN |
| Broadband Internet |
Broadnet - Pre and postpaid
Enterprise Internet
Internet for Content hosters |
| IDC |
Hosting
Storage & HA services
Security
Professional services
ASP, Multimedia |
| Broadband enterprise |
Video Conferencing
MPLS VPN
LL, ELL
Managed Services |
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