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IT
at the Bank of India
Outsourcing its IT requirements has helped the Bank of India
focus on core issues. Megha Banduni reports
CRM:
IT tool or business philosophy?
What really is CRM? Part I here examines different aspects
of the issue. Part II, which we will carry next week, arrives
at a very definite conclusion.
One
steady ship
From a component provider to a complete product development
lifecycle company, Persistent Systems has constantly focussed
on enhancing its service offerings, finds Megha Banduni.
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