Upfront

ASUS opens dedicated service centre for notebook end-users

ASUSTek Inc. India has opened its first dedicated Asus Service Center in its India headquarters in Mumbai. This service centre is aimed at providing after sales support to the local notebook end-users directly from the company.

Speaking on the occasion, Sujit Chowdhury, Service Manager, ASUS India said “Service is an extension to our motto ‘Commitment to quality.’ This service centre will become a role model for the industry in terms of response to enquiries, assurance of quality service and empathy to customer queries.”

The company has a Web site for customer support (http://support.asus.com).

Patni rated strong performer by Forrester

In its recently published report, Global Delivery Infrastructure Management Q4 2005, Forrester Research has rated Patni Computer Systems as a strong performer. Using its Forrester Wave Methodology, Forrester evaluated global and Indian service provider’s current offering and strategy against 28 different criteria for global delivery infrastructure management.The report highlights Patni’s strong points in the global infrastructure space such as remote Wintel Management.

Mastek launches Elixir in India

International software solutions and services provider, Mastek has launched its policy administration platform, Elixir for the first time in India. Elixir is a component-based solution that has been designed specifically for insurance companies. It has already been installed in 50 locations worldwide.

Ashank Desai, Chairman, Mastek said, “The insurance market in India is exciting. Incomes are rising among the Indian middle class and there’s increasing demand for innovative and customised life insurance products. As a company with insurance domain and business solutions experience, we are confident that our IT solutions can add significant business value for Indian insurance companies and help them stay competitive.”