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Who
is accountable for a wrong hire?
The cost of a wrong hire can be disastrous for a company,
but is anybody held accountable for it, asks Sudipta Dev.
Treat
your employees like customers
Customers frequently get our best, and whatever is left over
goes to our employees. Employees are really our customers,
too. They are our internal customers and are as important
to our core business as the external, or paying, customers.
Business
improvement with Six Sigma
Application of Six Sigma methodology improves efficiency and
effectiveness of processes resulting in customer satisfaction,
writes Dr Anirban Basu.
Testing
Chaibo (part 1)
T A Balasubramanian writes about the corporate chai-serving
robot’s (Chaibo’s) early test run.
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