Upfront

Allsec to increase headcount to 3,000

Chennai-based Allsec Technologies, a third-party voice-based BPO service provider, will add another 1,200 members to its existing team of 1,800 by March next. The company’s new 1,000-seater state-of-the-art facility built at a cost of Rs 38 crore will be functional soon.

Adi Saravanan, Founder-President of the company, says that Allsec has increased its headcount by 500 to 1,800 over the past three months.

The company also acquired a couple of new clients during the first quarter, taking the total to 12.

90 percent of the Alltec’s revenue comes from the US. With the commissioning of the new facility, Saravanan also expects business from other countries such as Britain and Australia. For the year ended March 31, 2005, the company recorded earnings of Rs 57.56 crore, net profit of Rs 11.86 crore, and an EPS of Rs 14.37.

Serena increases presence in India

Serena Software, an IT change management company, has increased its Indian visibility through road shows and product releases.

The company has also made more investments in its international 24x7 helpdesk. It is planning for both organic and inorganic growth. The latter approach will apply to those customers who started small but are in need of solutions due to business growth. Serena sees IT, BPO and banking as growth drivers. Indian IT companies that have global operations and need to meet compliance regulations are fertile ground for its change management software.

“Our solutions automate processes and control change across development, Web content and IT infrastructure, and enable companies to improve IT governance, mitigate risk, and boost productivity,” says Bill Piwonka, Senior Director, Product Marketing and Management, Serena Software.