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www.expresscomputeronline.com WEEKLY INSIGHT FOR TECHNOLOGY PROFESSIONALS
25 October 2004  
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Home - Management - Article

Spotlight

Spearheading IP SANs

Intransa has bagged some customer wins within a few months of its operations commencing in India, says Abhinav Singh

Since the skill-sets required for IP SANs are not so complex, mid-sized organisations are expected to adopt them readily B Chandrasekhar country manager, India Liaison Office, Intransa

Intransa Inc entered the Indian market on Kumar Mallavalli’s suggestion in March 2004. Six months later, the company has bagged four key deployments for IP SANs from Wipro Spectramind, L&T, Satyam Computers and In-reality, with an average deal size of Rs 25 lakh. Intransa’s entry and success are an endorsement of the growing popularity of IP SAN technology in India. Indeed, the company says there are eight more deals in the pipeline this year.

Growth through partners

The company has expanded its sales and marketing efforts through partners. It has two principal value-added distributors, Ingram Micro and SES Technologies. In turn, these distributors have resellers who are trained by them to deploy Intransa products. The company is also scouting for specialised system integration (SI) partners, and plans to align them with its value-added distributors. It already has ICICI Infotech, Ramco Systems and HCL Infosystems as specialised SI partners.

Says B Chandrasekhar, country manager at the company’s India Liaison Office, “We have had successful customer acquisitions through our partners. SES Technologies helped us get L&T and Spectramind. Our core focus will be to work with our value-added distributors and SIs to ensure that they are able to focus on IP SAN-based system integration and distribution.” Intransa expects that it will be able to further expand its channel base. It plans to go in for road shows and solution caravans to popularise IP SAN technology in the country. The company spends an average of Rs 20 lakh on a five-city event every quarter.

The mid-sized market

Initially, Intransa will continue to focus on mid-sized companies, especially mid-level banks and those having at least an 8-10 node network. It believes that many mid-sized organisations are scouting for an IP SAN as it works out cheaper compared to a Fibre Channel (FC) SAN, and also because the amount of their data has grown enormously.

Notes Chandrasekhar, “Operating costs are lower on an IP SAN network since no skilled manpower is required. In an FC SAN, the total cost of ownership is quite high because it is a complex piece of technology and doesn’t have volumes. This has forced FC SAN customers to depend on vendors for professional services. But FC SANs will continue to be popular in the high-end market since they can afford complex professional services to integrate and manage the FC SANs. Since the skill-sets required for IP SANs are not so complex, mid-sized organisations are expected to adopt them readily.” Intransa is hopeful that once 10 GB network interface cards are available, they will enable greater bandwidth and faster accessibility of data on IP SAN networks, and help large organisations go in for this technology. The company is also banking upon the low price tags attached to IP SANs; for every 1 TB increase in data capacity, an IP SAN costs about $10,000, whereas the same capacity increase would cost $125,000 for the same level of scaling on an FC SAN.

Vertical-specific focus

The eight new installations are expected from verticals such as BPO, BFSI and media. Of these, SES Technologies will get five deals; the remaining three will come from Ingram Micro.

Going forward, Intransa will look at leveraging its partner network, and will aggressively hunt for customers in the ITeS sector. The company is aware that ITeS organisations have their entire service on IP-based Ethernet networks, and that most of them start small but ramp up quickly, and may not want to go in for the complexities of the FC SAN network. It anticipates that India will contribute at least 20 percent of its global sales.

The Deployments
Customer Deployment & purpose Storage capacity
L&T IP 5000 Storage System used for SAN deployment for applications based on Microsoft technology. Later, L&T is planning to add Solaris on the system 6.4 TB
Wipro Spectramind IP 3000 Storage System used for nearline storage. Another IP 5000 Storage System is used for onlinestorage for enterprise applications based on Microsoft technology 5.2 TB
Satyam Computers IP 5000 Storage System used for SAN deployment of a Microsoft application 3.2 TB
In-Reality IP 5000 Storage System (SAN) for Linux and Microsoft applications 7.2 TB
Intransa's IDC IP 5000 series (SAN) used for software development, e-mail and database-oriented software development tools on Linux. It is also using this for its DR site for the company's global operations 12 TB
Source: Intransa Inc

Intransa’s IDC
Intransa's India Development Centre (IDC) at Pune focuses on three core areas-product development, solutions engineering and escalated support to the company's global customers. The IDC also focuses on developing next-generation IP SAN products for high-end customers. The solutions engineering team is concentrating on customising solutions with a vertical focus. Broadly, the team is tailoring IP SAN products to suit the requirements of organisations from different verticals. The escalated support team is providing different levels of support to Intransa's global customers, and helps solve their product-related problems. Its value-added distributors provide the initial level of support on site. In case they are unable to solve the problem, level-2 and level-3 support is extended from the IDC. The company plans to increase its IDC headcount from 20 engineers to 100 by the end of next year.

abhinav@expresscomputeronline.com

 


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