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"We want to accelerate our product lines through partnerships in India."
Rick
Belluzzo, chairman of the board and chief executive officer of Quantum Corporation
talks to Prashant L Rao about his mission to reinvent Quantum, how he improved
operational efficiencies and why the company exited the NAS business.
* You had a mission to transform Quantum from a disk drive
company to one that's a major player in tape automation and data protection
appliances. Do you believe that you've fulfilled that part of your vision for
Quantum?
We'e on our way. The focus is upon backup, recovery and archival. From tape
libraries, we are moving to disk. I would say that the vision is 50 percent
complete. We continue to build on our disk-based products; there are more enhancements
in the roadmap including 2:1 compression using the same technology as in our
tape drives. Other enhancements will be related to redundancy and availability
and ILM related stuff.
* What measures did you implement when you joined Quantum
to improve operational efficiencies and cut costs?
We've been a bit of a complex company. We did about six acquisitions. Over the
last year we have been integrating, improving efficiency, doing R&D and
introducing products. We saved 12 million dollars per quarter compared to the
previous 18 months. Quantum outsourced manufacturing and spun off the NAS business.
* When you spun off the NAS appliance division were you
looking to focus on Quantum's core competence in data backup and protection?
Looking at the explosive growth of NAS would you have taken that decision if
you'd known how things would turn out?
We knew what was going to happen. We were mostly at the low end. The big players
such as HP and Dell were promoting that market. With commoditisation by Microsoft,
making money in that business is tough for a company our size.
* With DLTSage you've built some degree of 'intelligence'
into your tape libraries. Where do you see that going in the next couple of
years? How 'smart' are tape and disk-based solutions going to get in the mid-term?
e-talk is a Web-based tool that communicates with a drive. We are working to
improve tape reliability. In the future, disk and tape will increasingly work
as partners. Disk is the performance component and tape is the cost component.
Capacity becomes more important over time, that's one theory.
Today, you use Veritas software to connect a DX100 to a tape library. Over time
we'll be developing the software to do that.
* What are your plans for India? Do you intend to set up
an Indian subsidiary? Most MNC players are doing a lot of R&D in India.
Does Quantum intend to set up an R&D centre in India in the next twelve
to eighteen months?
We are expanding our local presence. India is one of the few markets in the
APAC where we want to increase our presence. We are working to set up a sales
and marketing subsidiary. Over the next year we'll be doing R&D in India.
We want to accelerate our product lines through partnerships in India. The R&D
in India will be primarily software-based. We do not have plans for support
from India. Most of our support is through partners and at customer sites.
* Where is data backup and protection technology headed
in the next couple of years?
From a customer perspective they are dealing with lots of issues. The big trend
here is how you provide a set of seamless choices to customers for ILM. Less
manual intervention is the way ahead. We need to make tape better. It's great
to push capacity and performance. There's an opportunity with things like DLTSage
and Mako, to build more intelligence and buy capacity in increments. Disk will
play a more important role. Drive prices are dropping. Enterprises are putting
disk arrays in front of tape libraries. It's about making the pieces work together.
Today we are working on software to make the DX emulate a tape drive. Metadata
software will eliminate backup as we know it. With it you don't have a backup
process, you make duplicate copies.
* Do you plan to hit a billion dollars in turnover this
year?
We are going for value in the short term. We have shrunk the company to deliver
better margins. It is easy to grow but hard to make money. The industry is commoditised,
we sell more but that doesn't create shareholder value. That takes longer.
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