Issue dated - 04th October 2004

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Play it again, Simputer

There is a light at the end of the tunnel for the Simputer. Vinutha V says that Encore Software's flagship product has found commercial acceptance

We see a huge demand for Encore Simputers from corporates who want to use it for sales force automation, e-governance projects that want to maintain records and in micro-banking to manage transactions, says Mark Mathias

Encore Software, creator of the Simputer, kicked off operations in 1990. During its initial years, the company was focusing on executing R&D projects on a contractual basis. Later with the development of DSP technology, it started licensing its technology to telecommunication, semiconductor and electronic equipment manufacturers such as Lucent, Dialogic, Mitsubishi, Infineon, Oki and ZiLOG. In the recent past, with its entry into advanced computing products, Encore is bullish about the commercialisation of computing products, particularly its mobile computing devices, the Simputer product range.

A multi-lingual computer in your pocket

The Encore Simputer is a low-cost pocket computer and portable device that supports multiple applications and it can be customised for varying requirements. Its multilingual text and speech output facilities have made it an essential tool in e-governance projects for keeping land records, data collection and rapidly disseminating information. Using wireless Internet access, it is ready to tackle micro-banking by aiding village self-help groups in recording transactions. In billing, Encore Simputers have been used for electric and municipal services. Going by their success, Encore is coming up with multiple versions of the Simputer with features such as wireless GSM or GPRS connectivity. The company expects to revolutionise the logistics market. The high-end versions can be used for surveying, while the entry-level variants are suitable for navigation. Targeting the fleet management and logistics market, these Simputers would be convenient for both manufacturers and fleet personnel.

"We expect to market these mobile computing devices in the domestic market and in neighbouring countries such as Sri Lanka, Thailand, Malaysia and Singapore. In fact, we have been getting a lot of enquiries from the US, Europe and South America," says Vinay L. Deshpande, chairman and chief executive officer of Encore Software. The company expects to sell 25,000 units in India and another 25,000 units in the overseas market. Encore is outsourcing the manufacturing of the Simputer to TVS Electronics.

Mark Mathias, president, Encore Software says, " We see a huge demand for Encore Simputers from corporates who want to use it for sales force automation, e-governance projects that want to maintain records and in micro-banking to manage transactions." Encore is planning to introduce Lithium Ion and Lithium Polymer batteries that will boost battery life and reduce the handheld's weight.

Focus on government projects

State governments in India are becoming tech-savvy. Encore has been involved in e-government projects in a big way. In Karnataka, the company took part in Bhoomi, a project to maintain land records. The governments of Gujarat, Tamil Nadu and Madhya Pradesh have asked Encore to implement their e-governance projects. In October this year, the company will assist Madhya Pradesh in the maintenance of land records. Gujarat will utilise the Simputer in the Mandi project, wherein auctioneers and bidders will use handhelds integrated with wireless LAN CF (Compact Flash) cards to connect to a WLAN for placing online bids. Encore is in discussions with the Tamil Nadu state government to use the Simputer for electricity and water billing.

Managing traffic

When the Garden City is inundated with IT companies, why shouldn't traffic cops use IT to monitor traffic violations? Encore has offered the Bangalore City Police, a solution to address traffic violations called the 'Spot Fine Ticketing System' which is an automated paperless spot fining system. The hardware used in this system comprises Simputers, PCs installed at zonal office, thermal printers and rechargeable batteries. Once a traffic policeman enters the details of a traffic violation and the driver's details, verification is done with the RTO database and a notice is generated on the spot. These notices are tamper-proof and non-negotiable. Meanwhile, the entire data from the Simputer including traffic violation and driver details, as well as notices are uploaded to the zonal PCs. The traffic official plugs the device into the zonal PC communication link (server) for this.

A major breakthrough in this system is the improved security of data. The zonal PCs are accessible at multiple levels, users use passwords or optional fingerprint identification. It has no public gateways. The network is point to point with high level encryption and generates reports to indicate dubious transactions. Data collection requires minimum user action and training. The database is being created with the help of OCR (Optical Character Recognition). The backing up of monthly data will be taken onto permanent optical media and consolidated reports catalogued using CD-Rs. "The system which was implemented two months back, uses 30 Simputers across the city. In the next six to eight months, 250 to 300 Simputers will be used in Bangalore alone. We have got enquiries from other states too," says Mathias.

Bhutan e-post

In an effort to make technology available to people in remote areas and demonstrate the suitability of handheld devices in meeting the communication needs of rural folk, Encore has committed to run a pilot project called 'e-post' in Bhutan. Along with the International Telecommunication Union (ITU) and Universal Postal Union (UPU), Encore has been running e-post and other development services such as public services through post offices. ITU and UPU are in the process of implementing projects providing e-post and other development services in different parts of the world. The projects will be monitored and evaluated and lessons learned will be disseminated widely. Through e-post, anyone with access to the Net can send messages to a post office to be delivered as local post. In one case this will bring down the time taken from 28 days to two days. This project will cover 38 post offices - 8 of which are located at an altitude of 3,000 meters. The entire activity entails VSAT connectivity, with the required power coming from solar panels.

"We think that integrating Simputers into the project is one way of addressing the issue of literacy, computer literacy and affordability," adds Deshpande. The e-post project in Bhutan will have three phases over three years. The first year consists of training postal officials, and a sensitisation and outreach programme. During the same period, the facilities are expected to be a resource for the local agricultural, health and veterinary workers and schoolteachers. In the second year there will be expansion as well as introduction of e-post on a more robust basis with specialised software. In the third year, the project seeks to make most of the fact that post offices have a communicative presence in people's lives. "We have tried to ensure that the post office will become a resource for the local agricultural, health and veterinary workers. For example, Bhutan's Department of Agriculture has a major programme to bridge the gap between agricultural research and extension workers. The extension workers will use the facilities available at post offices to access information available with the central and regional research centres. In other words, the agriculture department will be a major corporate customer for Bhutan Post," adds Deshpande. The initiative presently awaits funding from the ministry of external affairs.

"Focusing on the commercial growth of the company, we plan to come up with Internet and Internet-enabled consumer appliances in the future. In DSP-based technology, we aim to introduce wireless networking, application protocols and Internet telephony. We are also coming up with mobile computing platforms with wireless technology to offer applications which are otherwise not possible on Simputers," says Mathias.

What's next for the Simputer?
The new versions of the Encore Simputer will sport:
Processor Intel StrongARM
Wireless Connectivity GSM or GPRS
Flash Memory 128 MB
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