Seagate extends warranty on entry-level Barracuda

Ec News Network / Mumbai

DELIVERING on its promise to expand its SeaCare centres to multiple locations across India to better reach out and serve Indian users, Seagate Technology has announced further enhancement in service offerings through its 32-city SeaCare operation that offers Seagate hard drive users the ease and value of good service support. SeaCare centres are manned by Seagate trained staff and offer support consistently across the country to provide an overall enhanced customer experience.

Today, Indian users can, through its web-based warranty authorisation facility, ascertain drive warranty status and generate Return Material Authorisation for faster drive replacement through Seagate’s 32 SeaCare centres. The company offers 2-4 working days turnaround time on all hard disc drive replacements, and since January 2004, over 97 percent of its shipments are meeting the committed turnaround time. Seagate also announced that Indian buyers of its hard disc drives have the option of purchasing entry-level Seagate personal storage products with a three-year warranty.

The entry-level Barracuda range of hard drives, which carry a standard one-year warranty, can now be purchased with a three-year warranty option at an additional cost of only Rs 150. The company currently offers three years’ warranty support on 120 GB and higher capacity Barracuda drives in the personal storage product category.