Issue dated - 10th May 2004

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Cover Story
Can Sun India shine on?
The recent spate of announcements surrounding Sun Microsystems have been ominous. Standard & Poor reduced Sun’s debt rating to junk status. Gartner said in February that the company’s server sales dropped 15 percent to $5.4 billion in 2003.
Access Research/Studies presented at our events

InfrastructureStrategies 2003
Enterprise Protection Strategies 2003
Seminar on Business Continuity
tSource 2002

Why Short-term courses are gaining popularity
South Indian hires almost 50 percent of the IT professionals in the country·

Issue of Mar 2004
Storage on tap
Tackling issues like interoperability and scalability is a routine thing for CIOs. But what really matters today is the availability of information.
India News

Allied Telesyn in expansion mode, appoints India head
LG launches Centrino-based notebooks
3Com’s design centre comes to India
Bharti Infotel deploys MPLS solution
Rediff now offers the radio

Case Study Special

The story of ERP at Triveni
Moser Baer’s tryst with ERP
Knowledge Management: Patni extracts more
Only Citrix. Alstom explains why
Bajaj Auto rides on the SAP advantage
Managing HDFC’s network with OpenView
WRENCH helps BHEL trim product design cycle time
Pathways and the pioneering spirit
Syndicate Bank saves its way to success

Technology

Using sales force automation to build customer relationships
Relationship selling or consultative selling—a form of personal selling—involves creation and maintenance of long-term, mutually beneficial relationships with customers through regular contact and familiarity with their circumstances and needs.


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