Issue dated - 22nd March 2004

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Front Page > Technology
Technology

The workings of CRM
Moving ahead on his series on CRM, Khalid Sheikh has more on how customer relationship management can help enterprises

IT-driven power distribution
With the winds of liberalisation blowing across India’s power distribution sector, the need is for an integrated strategy that ensures that information technology is used as a strategic tool for the electricity distribution business, says Arijit Mitra

Manufacturing Execution Systems are a vital link
MES is helping firms to build up a holistic view of the enterprise-wide IT system by blurring the dividing line between shop floor systems and the rest of the organisation, says anand chatterjee

An introduction to Linux printing systems
Printing is one of the key desktop applications today. And Linux is growing by leaps and bounds too. Sabyasachi Dey provides an overview of printing technology used on Linux-based systems


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