Keane Insight - News Analysis
A fight in the open
At a swank South Mumbai restaurant, he considers asking the live band to play ‘Indiana Jones and the Temple of Doom’ but thinks better of it. Matthew Szulik, chairman, president and CEO of leading open source software company, Red Hat, has other pressing matters on his mind. Red Hat, a company built around the idea of combining open source software with a great brand, has come a long way since its inception.

Canon seeks customer loyalty with True Value
Canon, the document management major, has thought up an innovative way of strengthening customer and partner loyalty. The new innovative service product will be known as the ‘True Value’ service product. Canon’s True Value is all about providing the customer the best product usage experience throughout the product’s life.

Sun pushes reference architectures to increase market share
Sun Microsystems is a company traditionally known as a product and technology vendor. The company is now changing its old image to get into new avenues of selling services and concepts such as reference architectures.

Kalzoom Technologies: Zooming in on KM
The strategies of Israeli companies who have built a billion dollar IT industry on the foundation of innovation are perhaps the best to follow for aspiring Indian product companies.