Issue dated -14th July 2003

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Cover Story

Value-added BPO is new outsourcing mantra
With ITES/BPO mirroring the software industry and entering a commodity phase, Tier-I ITES players are adopting riskier models to steer their ships away from the commodity crowd and ensure higher margins. Srikanth R P analyses the paradigm shift taking place in the Indian ITES industry

Access Research/Studies presented at our events

InfrastructureStrategies 2003
Enterprise Protection Strategies 2003
Seminar on Business Continuity
tSource 2002

How productive are new hires?
A survey conducted by the Centre for Creative Leadership (headquartered in Greensboro, North Carolina, US), revealed that 40 percent of new hires do not meet expectations in the first 18 months of employment.

ISSUE OF JULY 2003
From raw to intelligence
A look at how Business Intelligence tools can help your company achieve cost and strategic benefits by Soutiman Das Gupta

India News
PC market registers a modest 11.7% growth: IDC
ADP to set up $2 mn centre in H’bad
Interact Commerce on a ramp up mode, setting up a subsidiary
Linux will help bring down e-governance implementation cost
Stock File

Correction expected
The bullish fervour in the markets continued amidst good volumes, as traders and speculators remained active in index heavyweights, pharma and Old Economy stocks, while booking profits in tech stocks ahead of Q1 results to be declared by next week.

India Trends

ITES players eye B-class cities
Having established their presence in the metros, Indian ITES vendors are now eyeing B-class cities for expansion, says Abhinav Singh

News Analysis
HP’s new Adaptive Enterprise initiative
Restructuring gives SGI high-end focus
IBM India Software Labs launches Center for Advanced Studies
VC funding for IT start-ups dries up
Opinion
Is a fever good or bad?
“It’s all about end-users”
Business intelligence—the key to responsiveness
Focus

Indian hardware product scenario looking up
India has made its mark in software exports but few Indian companies have ventured into the hardware product arena. Though the hardware industry doesn’t enjoy the level of hype that goes with the Indian software sector, there are companies that are doing extremely well, says Abhinav Singh

E-Business
IIT Delhi opts for Citrix MetaFrame
IT infrastructure in IIT Delhi
Company Watch

Red Hat aims for greater market share in OS space
Though PC hardware rates have been falling at regular intervals we haven’t seen a similar trend in the software space. And thanks to high prices, PC penetration has remained low in the country. But all this is set to change if the open source software movement has its way. Leading the pack is Red Hat India. Stanley Glancy profiles the firm

Technology
Personal Technology - MP3 players with attitude
Convergence: The new design dilemma
The pre- and post-paid billing path to profitability
Web Services: Revolutionising application integration
TechSpace
Tech Forum - Dr. Nitin Paranjape
How to handle binary data with SOAP
The C# Column - Yashawant Kanetkar
Code Access Security

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